Position: IT Technician/ Administrator   -  DNET-BXNED3

Number of Positions:

Main Purpose of Job: Working as part of our IT team,  assisting and supporting the business IT requirements, providing day to day maintenance of our IT systems and services.

Responsibilities:

The ideal candidate will be joining a small IT team, comprising an IT manager , IT Systems Admin and an IT Technician.

  • To provide support for relevant equipment, hardware, software & related information systems.
  • To assist with the installation and implementation of equipment, hardware, software and related information systems.
  • In Liaison with the IT Manager to ensure that upgrades or implementation to equipment, hardware, software, related information systems and services are performed effectively and within agreed timescales.
  • Organise resources and ensure support activities and projects are kept on schedule.
  • To assist in the maintenance of correct procedures ensuring that all equipment, hardware, software, related information systems are properly controlled and registered.
  • To assist in the provision, maintenance and undertaking of contingency plans and backup procedures.
  • To deal with PC problems (Desktop PC's, Laptops & Printers) and resolve mainstream software issues.
  • To support user maintenance such as active directory, telephone systems, people moves etc.
  • To provide support for production based systems for CNC's, Alphacam etc.
  • To create security/ profile configurations.
  • Liaising with all areas of the business assisting and providing advice and support to all users.
  • To undertake any necessary training, development or research to ensure technical expertise remains current.
  • Participation in 5S, supporting continuous improvement
  • All other reasonable duties as required

Qualifications: 

  • Qualified to a minimum of HNC level in a computing discipline
  • Good G.C.S.E's (or level 2) in Maths and English

Skills & Experiences: 

  • Significant experience providing support within a networked environment Experience of Windows 2016, 2012, 7 and 10.
  • Knowledge of VM Ware
  • Knowledge of Switches
  • Ability to work effectively to meet deadlines
  • Ability to communicate effectively with staff at all levels
  • Excellent interpersonal skills
  • Ability to prioritise own workload
  • Ability to work both as part of a team and individually
  • Flexible approach to ensure business IT demands are successfully met

Personal Attributes:

  • Methodical
  • Excellent communication skills
  • Responsive to changing processes and environment
  • Adaptable, team player who can work on own initiative
  • Flexible

Normal Working Hours:

Mon, Tues, Wed & Thurs 08:30 to 17:15 

Friday 08:30 to 12:30 

The post holder would be required to work the hours necessary to fulfil the requirements of the role.

Rate: Dependent Upon Skills and Experience

Closing Date: 5th March 2021