Leading UK Manufacturer of Caravans and Motorhomes

About Us

Account Manager



Account Manager


Main Purpose of the job

To develop sales of predominately Erwin Hymer Group European brands in the UK through the effective management and development of our retail dealer network.


Plan and prioritise personal sales activities and customer contact towards achieving agreed business aims.

Plan and manage personal business portfolio/territory according to the agreed sales strategy.

Build long-term relationships by understanding our customers business needs, identifying their expectations and negotiating mutual goals.

Develop our dealer network within the UK through the appointment of quality retailers to Erwin Hymer Group franchises within the guidelines set by the company.

To train and develop our retail dealers and their personnel to ensure the highest possible standard of product knowledge for Erwin Hymer Group products through various methods including but not limited to, one to one training, organised training workshops and provided training/information material.

To collate and submit sales data for their territory analysis and take appropriate actions to ensure sales objectives are achieved.

Feeding-back, through the retailer visit reporting system and other appropriate means, the voice of the retailers into the business ensuring that all relevant Erwin Hymer Group managers receive the information and where appropriate, make recommendations for or take corrective actions.

Liaising with internal departments to review customer accounts (sales; delivery; PDI; aftersales; warranty; finance) and drive appropriate improvements.

Integrate personal sales efforts with organised marketing activities, e.g. product launches, promotions, exhibitions, retailer shows. Respond to and follow up sales enquiries using appropriate methods.

Monitor and report on market and competitor activities and provide relevant reports and information.

Negotiation of customer service levels and trading terms

All other reasonable duties as requested.

To play a full and active role in the management team of Erwin Hymer Group working with other managers as appropriate to ensure that the agreed business aims are met.

Involvement in 5S & Continuous Improvement initiatives

Adhere to H&S Policy

Adhere to Company Handbook

Adhere to Quality Policy

Adhere to Standard Operating Procedures

Adhere to IT Policy

Involvement in Training requests


Degree in relevant technical discipline preferred. (Business, Sales or Marketing)

Level 1 or equivalent in English & Maths

Account Management experience essential

Knowledge and Experience:

Sound working knowledge of:

Sales / Account Management

Relationship management

New Business prospecting – Cold Calling

Negotiation skills

Computer Literate.

Full UK driving license

Passport required



Financially astute

Planning, organising skills

Excellent communications skills

Personal drive – Self-motivated



Communicate effectively – we talk to each other not about each other

Process driven

Promote a positive business image

Not wasteful of Company Resources

Support the Community and Environment

Normal Hours of work: 

Mon - Thurs 08.30am to 5.15pm

Fri 08.30am - 12.30pm

The post holder would be required to work the hours necessary to fulfil the requirements of the role. You must be prepared to travel (UK & Europe), including overnight stays where necessary.

How to Apply:

Please forward an up to date CV to recruitment@erwinhymergroup.co.uk indicating your current salary

Closing date:

10 May 2019